IT - Telecommunication Network Administrator – Junior

V2Soft is a CMMI level 3 company with the global locations in Mexico, Italy, India, China and Germany. V2Soft provides cost effective, high performance technology solutions and a suite of services to meet customer’s business needs by providing innovative solutions to insert technology into their business processes.
 
Job Description:
 

• Organizes and coordinates the activities associated with installation, deployment, and upgrade of software, hardware and network facilities.
• Configuration, support and maintenance of the network environment.
• Identifies, researches, and resolves technical problems proactively establishing root cause and mitigation recommendations to prevent further issues.
• Documents, tracks and monitors the problem to ensure timely resolution and within SLA’s.
• Minimum of 5 years of experience required
• Aspect Zipwire, ACD, AQM, WFM, Call Miner, APM call center technologies or Call Center tools of similar.

 
What V2Soft Offer:
 
V2Soft’s compensation program offers market-competitive base pay with lot of benefits.
 
V2Soft offers a variety of benefits to protect your health and well-being, provide financial security and balance your work/life needs including: 
 

• Health benefits including Medical, Dental and Vision benefits
• Flexible spending plan
• Long-term and Short-term disability insurance
• Life and AD&D insurance
• Paid Holidays and Vacations

 
V2Soft is an Equal Opportunity Employer (EOE).
 
Please email your resumes along with contact info and Job ID# to jobs@v2soft.com